Cripes just read John W profile, guess he is one of these

I think you may have been in on a day where they were in a jovial mood! Most bike shops have geeks as sales people, the guys at the Bicycle Hub are really friendly and actually make a point of helping people out. As far as you comments on when their open you clearly have not experienced them at all, they usually are there before 8am and gone at 7pm. I don't think you will find this at many shops. They state it quite clearly on their website that the times open are a minimum. Take you complaints somewhere else we think the Hub is one of the leading forward thinking shops around and if you are one of these geeks then enough said!