Kitchen Planners and Installers in Telford
The man who answers the phone needs to have some customer service skills training. Would never buy from this company! Just rang for some advice regarding a duropal breakfast bar and it was obvious he thought women were stupid! I am a highly educated woman and worked with the public in the banking industry for over 25 years. Admittedly don't know a lot about work tops etc and all I wanted to know was whether they could supply the worktop with a straight edge instead of the rounded edge it came with as standard. The way he spoke to me was so condescending and I could tell he thought I was thick. He didn't wait for me to explain what I wanted to know, making out he didn't understand me and said "I don't think we're going to get anywhere are we?" At which point I told him I wasn't stupid. He then said he thought I ought to go elsewhere. Well you've lost a sale of around£1000 and that"s without any adjustments or edging. Sometimes I wonder why people like him choose to work with public.
J Barry - 15/09/2015 | report this review
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